This privacy statement was last updated on 05/08/02. The Internet Utility Company has created this privacy statement in order to disclose our information gathering and dissemination practices for this Web site, www.iUtility.com. The Internet Utility Company abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Upon reading this privacy statement, you will know:

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Web site.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under The Internet Utility Company’s control.
7. How you can access and correct any inaccuracies in the information collected about you.

Questions regarding this statement should be directed to the The Internet Utility Company site coordinator by emailing privacy@iUtility.com or writing to us at the following address:

The Internet Utility Company
2512 Artesia Blvd, Suite 120
Redondo Beach, CA 90278

To return to The Internet Utility Company home page, please use the "Back" button on your browser. 

If you feel that The Internet Utility Company has not complied with the policies outlined in this privacy statement please submit a Watchdog report at http://www.truste.org/users/user_watchdog.html

The Internet Utility Company’s Privacy Statement

The Internet Utility Company is the sole owner of the information it gathers on its site.  The Internet Utility Company will only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site

What Information is Collected and How it is Used?

How to Join

We collect contact information such as name, mailing address, email address, phone number, and company information such as company name and Web site URL. This information is used to generate an invoice for you to print and submit with the rest of your application materials.

Contact Us

We use email links located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

Your email address is used to send you these emails. To unsubscribe from the monthly newsletter, press releases, or Watchdog advisories, see the Unsubscribe section below.

Logged Files and Cookies

The Internet Utility Company Web site logs IP addresses and browser types for systems administration purposes.  These logs will be analyzed to improve the value of the materials available on the website.  A user’s session will be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information. 

Third Party Service Providers

The Internet Utility Company contracts with a third party to assist us in managing certain functions on our Web site, such as sending out our newsletters.  The Internet Utility Company only provides third party service providers with the information necessary to carry out the service (i.e. only email addresses are provided to the party sending the newsletter on The Internet Utility Company’s behalf).  Third party service providers are contractually prevented from using the information received from The Internet Utility Company for any purpose other than those dictated by The Internet Utility Company.

Links

The Internet Utility Company Web site contains links to other Web sites. We encourage you to visit these Web sites to learn more about online privacy. Please note that these Web sites' privacy policies may differ from those of The Internet Utility Company.  We encourage you to read the privacy statement of any Web site you may visit.

How to Unsubscribe from The Internet Utility Company Email Publications

Newsroom

To unsubscribe from receiving the The Internet Utility Company Newsletter and Press Releases log into your account and then click on the unsubscribe link to send an email to notify us of your unsubscribe request.  Also, an unsubscribe link appears at the end of each email and when you click on it you will be automatically unsubscribed from the mailing. 

To unsubscribe from any of the above publications you may also send an email to webmaster@iUtility.com stating the name of the publication from which you wish to be unsubscribed.   

How to Access and Update User Information

Reasonable access to personally identifiable information will be provided within 30 days at no cost to the user.  If access cannot be provided within that timeframe, The Internet Utility Company will provide the user a date when the information will be provided.  If for some reason access is denied, The Internet Utility Company will provide an explanation as why access has been denied.

Newsroom

If you need to update your email address, please contact The Internet Utility Company at webmaster@iUtility.com. Alternatively, you may unsubsribe from the publication using your old email address and re-subscribing using your new email address.

Join the Privacy Partnership

If you need to update your contact information that was entered into the Join the Privacy Partnership form, please contact The Internet Utility Company at BizDev@iUtility.com 

For Licensees Only

Newsletters, Licensee Advisories, and Administrative Email

Licensees’ email address and/or mailing address is used to send The Internet Utility Company’s monthly newsletter, licensee advisories and other administrative notices regarding The Internet Utility Company’s seal programs.   To unsubscribe from receiving the newsletter of the licensee advisories, see the Unsubscribe section below.  Licensees will not be able to opt-out of receiving administrative notices.

Unsubcribe and Update

To unsubscribe from receiving the monthly newsletter or licensee advisories log into your account and click on the unsubscribe link to send an email to notify us of your unsubscribe request.  Also, an unsubscribe link appears at the end of each email and when you click on it you will be automatically unsubscribed from the mailing. 

If you need to update your email address, please contact The Internet Utility Company at webmaster@iUtility.com.  Licensees also may contact their Account Manager to update their contact information. 

Security

Protecting your privacy and your information is a top priority at The Internet Utility Company.  We have taken careful measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our web site, it is stored behind a firewall. All The Internet Utility Company employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs. 

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change.

Privacy Policy Compliance

If you feel that The Internet Utility Company has not complied with the policies outlined in this privacy statement please submit a Watchdog report at http://www.truste.org/users/user_watchdog.html

For more information please contact info@iUtility.com or call (888) 393-4222